Key Performance Indicators used for online education programs

Key Performance Indicators for online education

Key Performance Indicators used for online education programs

Key performance indicators (KPI) are crucial to assess companies. That’s as well true for e-learning providers.

Online education offers many youth in Sub-Sahara Africa the opportunity to benefit from a wider range of programs and courses than if they were to study in person at their closest educational centre. E-learning modules enable you to develop further skills and work towards gaining important qualifications for yourself and your career.

Many young people would not be able to access an appropriate education without the existence of online courses. Crucial online courses can be accessed on any device with an internet connection. M-learning, also known as mobile learning, is becoming increasing popular in Sub-Sahara Africa due to the accessibility of mobile phones compared to computers.

In this context, read my latest articles about e-learning in Africa:


Financial Accessibility of Online Courses in Sub-Sahara Africa

Courses taken online are importantly far cheaper than the course fees that can be expected when attending university. This is because a university is required to pay for building maintenance, lecturer’s and others staff member’s time as well as for equipment and resources that students may need.

By studying online your costs are cut as all course material can be pre-written, taking up less of a lecturer’s time. There are no physical buildings to upkeep and the only equipment that you need for most courses is a device which enables you to have internet access.


If youth in Sub-Sahara Africa have access to high quality online courses, it is far more practical for them to access and graduate from these courses whilst they remain affordable, which is in stark contrast from the expensive cost of attending a physical university or further learning establishment.


What are Key Performance Indicators? KPI meaning

Key Performance Indicators (KPI’s) are used to assess a businesses, individuals, or organisation’s success in a particular activity.

Key performance indicators (KPI) are quantifiable measures which can be used to compare the efficiency and success between different individuals in a company as well as different departments within an organisation.

KPI’s do not tend to be public as they are for the sole benefit to the organisation that they are used for in order to assess their departments and worker’s productivity.


KPI’s are used Worldwide

KPI’s are crucial for e-learning companies around the globe so that they can assess the productivity and success of the organisation. Through the use of KPI’s in online education, the following factors, for example, can be assessed:

– The number of new customers who sign up to an online course.

– Demographic information about customers. This enables advertising to be targeted.

– Annual surveys for students.

– Rate of attrition of online courses.

– Average online attendance.

There are plenty more factors that can be quantified and analysed, it all depends on what that company in particular is looking to regulate and make improvements on. These KPI assessors apply to worldwide online educational organisations as well as those in Africa.

They are important for maintaining a very high level of quality of courses, obtaining feedback from students and thereby focusing on areas to improve on.


Online Educational Companies Utilise KPI’s

Companies rarely make Key Performance Indicators (KPI) public as they are purely for the benefit of the business itself in order to regulate and work towards improving the functionality of individuals as well as the whole organisation.

Online education organisations such as Coursera, Udemy, and all use KPI’s in order to improve their education programmes, though they have not made their reports public so it is not possible to know the individual scores for any of the companies.


KPI’s can be used by African Online Course Providers

The implementation of KPI’s for small, regional, African e-learning providers such as, and Rethink Education is also possible, and in fact many already do. The KPI’s are used to assess the success of the business internally and are again not available for public viewing.

KPI’s that are used by online course providers may include any of the following examples:

– % absence.

– Student diversity.

– Distance learning enrolment.


The Importance of Online Education

Online education is vital in order to advance the future prospects of young students in Africa. There are more opportunities available now to young people than ever before thanks to innovations in technology such as the development of the internet.

It is important that the way that these educational organisations are run and regulate themselves is understood, in order to build a trusting relationship with the educational organisations you may want to work with.


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